General questions and support requests are usually answered within 2 business days. Abuse reports are investigated within 72 hours. Refund requests are handled per the Refund Policy, typically within 2 business days. Data access, correction, or deletion requests under GDPR/CCPA are answered within 30 days per the Privacy Policy.
Billing, invoices, and payment methods are handled by Polar.sh as the merchant of record; for a specific charge, include your order ID.